Privacy Policy

Last updated: 27 August 2026

KNOW‑ING AUSTRALIA respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how KNOW‑ING AUSTRALIA collects, uses, stores and discloses personal information when you visit our website, contact us, register for an event, attend a workshop, join our community or otherwise interact with us.

1. Who We Are

2. Information We Collect

KNOW‑ING AUSTRALIA is an Australian professional learning and community initiative offering workshops, meetups, industry sessions, educational resources and related activities for international professionals.

Business name: KNOW‑ING AUSTRALIA

ABN: 43 928 778 532
Location: Sydney, New South Wales, Australia
Email: info@knowingaustralia.com.au
Website: www.knowingaustralia.com.au

In this Privacy Policy, “KNOW‑ING AUSTRALIA”, “we”, “us” and “our” refer to the operator of KNOW‑ING AUSTRALIA.

Depending on how you interact with KNOW‑ING AUSTRALIA, we may collect personal information such as your name, email address, telephone number, city or location, preferred language, professional background, technical experience level, event registrations, attendance information, enquiries, feedback, communication preferences and any information you voluntarily provide through forms, surveys, emails or other communications. We may also collect information relating to your participation in workshops, meetups and community activities, as well as website usage information, device data, photographs or video recordings taken at events where applicable, and limited transaction information provided through our registration and payment platforms. We only collect information that is reasonably necessary to operate our website, deliver our events and learning experiences, communicate with our community and improve our services.

3. How We Collect Information

4. How We Use Your Information

We collect personal information directly from you when you register for an event, workshop or meetup, complete a form on our website, subscribe to updates, download resources, participate in surveys, contact us by email or social media, or otherwise communicate with KNOW‑ING AUSTRALIA. We may also collect information through our event registration platforms, payment providers, website analytics tools and other service providers that support the delivery of our events, communications and services. In addition, certain technical information such as browser type, device information and website usage data may be collected automatically when you visit our website.

KNOW‑ING AUSTRALIA uses personal information to manage event registrations, process payments, communicate important event information, respond to enquiries, provide resources, deliver workshops and meetups, improve our website and learning experiences, and better understand the needs of our community. We may also use your information to send updates about upcoming events, educational content, industry opportunities and community activities where you have chosen to receive such communications. Personal information helps us tailor our services, support participants at different levels of English and technical experience, and create learning experiences that are relevant to international professionals in Australia.

5. Event and Workshop Registrations

6. Payments

When you register for an event or workshop, we may collect information required to:

Reserve your place
Process payment
Confirm attendance
Communicate event details
Understand your preferred language
Understand your technical experience level
Provide appropriate learning materials
Contact you regarding changes or follow-up resources

Event registration information may be processed through third-party platforms such as Wix, Eventbrite, Stripe or other providers selected by us.

Each provider may handle personal information under its own privacy policy and terms.

Payments for paid events or workshops may be processed by third-party payment providers, such as Stripe or another authorised payment processor.

KNOW‑ING AUSTRALIA does not intend to directly store complete payment card details. Payment providers process payment information through their own systems and security arrangements.

We may receive limited transaction information, including:

Customer name
Email address
Payment status
Transaction amount
Transaction date
Booking or transaction reference

Please review the privacy policy of the relevant payment provider before submitting payment information.

7. Marketing Communications

8. Email, Messaging and Social Media

KNOW‑ING AUSTRALIA takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. We use reputable service providers, secure online platforms and appropriate access controls to help safeguard the information we collect. While we strive to maintain the security of personal information, no website, online service or electronic transmission can be guaranteed to be completely secure. By using our website and services, you acknowledge that any transmission of information over the internet is undertaken at your own risk. If we become aware of a security issue that may affect your personal information, we will take reasonable steps to investigate and respond appropriately.

We may communicate through email, social media or messaging platforms where you have contacted us or agreed to receive communications.

If WhatsApp or another messaging platform is used, we will only send promotional or follow-up communications where appropriate consent has been provided.

Third-party communication platforms may process information according to their own privacy practices.

Avoid sharing confidential or sensitive information through public comments or unsecured messaging channels.

9. Photography and Video at Events

10. Cookies and Website Analytics

Photographs or videos may be taken during KNOW‑ING AUSTRALIA events for documentation, community updates, marketing or promotional purposes.

Where reasonably practicable, attendees will be informed when photography or recording is planned.

If you do not wish to appear in photographs or videos, please notify the event organiser before or during the event.

You may also contact us after an event to request that a specific image featuring you not be used in future promotional materials. We will consider and respond to reasonable requests, although we may not be able to remove material already printed, published or shared by third parties.

Registration for or attendance at an event does not remove your right to raise a concern about the use of an identifiable image.

Our website may use cookies and similar technologies to:

Enable website functionality
Remember preferences
Understand how visitors use the website
Measure website performance
Improve content and navigation
Support marketing activities, where consent is required

Cookies are small files stored on your device.

You may manage or disable cookies through your browser or through any cookie settings provided on our website. Disabling certain cookies may affect website functionality.

Third-party services embedded in or connected to the website may also use cookies under their own privacy policies.

11. Third-Party Service Providers

12. External Links

To operate our website, events and learning experiences, KNOW‑ING AUSTRALIA may use trusted third-party service providers for services such as website hosting, event registrations, ticketing, payment processing, email communications, analytics and customer support. These providers may include platforms such as Wix, Eventbrite, Stripe and other services that help us deliver our programs efficiently.

We only share personal information with third-party providers where it is reasonably necessary for them to perform services on our behalf or where otherwise required by law. We do not sell personal information to third parties, and we take reasonable steps to work with providers that maintain appropriate security and privacy standards.

Our website, emails or resources may contain links to third-party websites or platforms.

KNOW‑ING AUSTRALIA is not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policy of any external service before providing personal information.

13. International Data Processing

Some of our service providers may store or process information outside Australia.

The locations involved may depend on the provider, its infrastructure and service configuration.

Where we use an international provider, personal information may be subject to the privacy and data protection laws of another jurisdiction.

We take reasonable care when selecting service providers, but third-party providers remain responsible for their own privacy and security practices.

14. Data Security

KNOW‑ING AUSTRALIA takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. We use trusted service providers, secure online platforms and appropriate access controls to help safeguard the information we collect. While we are committed to protecting personal information, no method of electronic storage or internet transmission can be guaranteed to be completely secure. By using our website and services, you acknowledge that information transmitted online is done at your own risk. If we become aware of a security incident that may affect your personal information, we will take reasonable steps to investigate the matter and respond appropriately.

15. Data Retention

KNOW‑ING AUSTRALIA retains personal information only for as long as reasonably necessary to deliver our services, manage event registrations, communicate with participants, maintain business records, comply with legal obligations and support the ongoing operation of our community and learning activities. When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it, unless we are required to retain it for legal, financial or administrative purposes.

16. Access and Correction

17. Deletion and Withdrawal of Consent

You may request access to personal information that we hold about you.

You may also ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact:

Email: info@knowingaustralia.com.au

We may need to verify your identity before providing access or making changes.

In some circumstances, access may be limited or refused where permitted by law. If this occurs, we will explain the reason where reasonably possible.

You may:

Withdraw consent to marketing communications
Request deletion of information that is no longer required
Ask us to update your communication preferences
Raise concerns about how your information has been handled

Some information may need to be retained for legal, financial, operational or dispute-resolution purposes.

Withdrawal of consent does not affect processing that occurred before consent was withdrawn.

18. Information About Other People

19. Children and Young People

If you provide information about another person, you should ensure that:

You have permission to provide it
The information is accurate
The person understands why the information is being provided

Do not register another person for ongoing communications without permission.

Our services are primarily intended for adult students and professionals.

If participation by a person under 18 is permitted for a particular event, additional consent or information may be required from a parent or legal guardian.

We do not knowingly seek to collect personal information from children without appropriate authorisation.

20. Employment and Career Information

21. Complaints

KNOW‑ING AUSTRALIA may provide educational information about:

Professional development
Career pathways
Industry roles
Job-search strategies
CVs and LinkedIn profiles
Companies and sectors
Professional networking
Industry opportunities

Any information voluntarily provided for these activities will be handled in accordance with this Privacy Policy.

KNOW‑ING AUSTRALIA does not sell participant CVs, profiles or contact information to employers.

We will not share identifiable professional information with an employer, recruiter or other third party without permission, unless required or permitted by law.

If you have a question or complaint about how personal information has been handled, contact us at:

KNOW‑ING AUSTRALIA
Email: info@knowingaustralia.com.au
Website: www.knowingaustralia.com.au
Location: Sydney, NSW, Australia
ABN: 43 928 778 532

Please provide enough information for us to understand and review your concern.

We will consider the matter and respond within a reasonable period.

If you are not satisfied with our response and applicable privacy law provides a further complaint process, you may contact the relevant privacy regulator.

22. Changes to This Privacy Policy Australia

23. Contact Us

We may update this Privacy Policy when our:

Activities change
Website changes
Service providers change
Events or services expand
Legal or regulatory obligations change

The updated policy will be published on this page with a revised “Last updated” date.

We encourage you to review this page periodically.

For privacy questions, access requests, corrections, deletion requests or complaints, contact:

KNOW‑ING AUSTRALIA
Email: info@knowingaustralia.com.au
Website: www.knowingaustralia.com.au
Sydney, New South Wales, Australia
ABN 43 928 778 532